Frequently Asked Questions

Find answers to common questions about our services

General

What areas do you serve?

We provide services throughout Brevard County, Florida, including Melbourne, Palm Bay, Cocoa Beach, Titusville, and surrounding areas.

Do you offer emergency services?

Yes, we offer same-day and emergency service options for urgent IT issues. Contact us at (321) 655-PROS for immediate assistance.

What are your business hours?

Monday-Friday: 8:00 AM - 6:00 PM, Saturday: 9:00 AM - 3:00 PM, Sunday: Closed. Emergency services available 24/7 for managed service clients.

Services & Pricing

Do you provide free quotes?

Yes! We offer free, no-obligation quotes for all services. Contact us or schedule a consultation to discuss your needs.

What payment methods do you accept?

We accept cash, check, all major credit cards, and ACH transfers for business accounts.

Do you offer service contracts?

Yes, we offer monthly managed IT service contracts with predictable pricing and priority support.

Technical Support

Can you work with my existing equipment?

Absolutely! We work with all major brands and can integrate with your existing technology infrastructure.

Do you provide remote support?

Yes, many issues can be resolved remotely. Our technicians can securely connect to your systems for quick troubleshooting.

What if I need help after installation?

We provide ongoing support and warranty on our work. Managed service clients get unlimited support included.

Installation Services

How long does a typical installation take?

Installation time varies by service. Simple TV mounting typically takes 2-3 hours, while complete network installations may take 1-2 days.

Will you clean up after installation?

Yes! We always clean up our work area and remove any packaging or debris before we leave.

Do you provide warranties?

Yes, we warranty our installation workmanship. Equipment warranties vary by manufacturer and are passed through to you.

Still have questions?

We're here to help! Contact us and we'll be happy to answer any questions you have.

Contact Us